Privacy Policy

At Laila Rose, we are committed to protecting your privacy and safeguarding your personal information. This privacy policy outlines how we collect, use, disclose, and store your personal data when you visit our website or make a purchase. Please read this policy carefully to understand how we handle your information.

Information We Collect:

Personal Information: When you place an order or create an account, we collect personal information such as your name, email address, shipping address, and payment details. This information is necessary to process your orders and provide a personalized shopping experience.
Website Usage Data: We may collect non-personally identifiable information about your interactions with our website, such as your IP address, browser type, device information, and pages visited. This information helps us improve our website's performance and enhance your browsing experience.

Use of Personal Information:

Order Processing and Fulfillment: We use your personal information to process and fulfill your orders, including shipping, delivery, and customer support.
Account Management: Your personal information is used to create and manage your account, allowing you to track orders, view order history, and customize your preferences.
Communication: We may use your contact information to communicate with you regarding your orders, provide order updates, respond to inquiries, and send relevant promotional offers or newsletters. You can opt-out of receiving marketing communications at any time.
Legal Compliance: We may use or disclose your personal information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests.

Data Sharing and Disclosure:

Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in fulfilling orders, processing payments, delivering packages, analyzing website performance, and conducting marketing activities. These service providers are contractually obligated to handle your data securely and confidentially.
Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as a court order or government investigation.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal information may be transferred to the acquiring entity as part of the transaction. We will ensure the protection of your information in such circumstances.

Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, misuse, loss, or alteration. These measures include encryption, secure server infrastructure, and regular system updates.
Despite our best efforts, no method of transmission or storage over the internet is completely secure. Therefore, we cannot guarantee the absolute security of your information.

Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law.
If you wish to delete your account or request the removal of your personal information from our systems, please contact our customer support team.

Children's Privacy:

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us to request deletion.

Third-Party Links:

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review their privacy policies before providing any personal information.

Updates to Privacy Policy:

We may update our privacy policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and the revised date will be indicated.

If you have any questions, concerns, or requests related to your personal information or this privacy policy, please contact our customer support team.

By using our website or providing us with your personal information, you consent to the collection, use, and disclosure of your information as described in this privacy policy.