Shipping Policy

Thank you for shopping with Laila Rose. We strive to provide you with a seamless and enjoyable shopping experience, including reliable and timely shipping. Please read our shipping policy to understand how we handle shipping and delivery of your orders.

  1. Shipping Destinations:
    • We currently ship to ALL 50 United States. If your location is not listed, we regretfully cannot fulfill your order at this time, Including United States territories such as Puerto Rico. Unfortunately we also cannot ship outside the united states at the moment. 
  2. Order Processing Time:
    • We aim to process and ship all orders within 3 business days after the order is successfully placed and payment is verified.
    • Please note that orders placed on weekends, holidays, or during promotional periods may experience slight delays in processing.
  3. Shipping Methods and Carriers:
    • We offer various shipping methods, including standard shipping and expedited shipping.
    • The available shipping methods and carriers will be displayed during the checkout process.
    • The estimated delivery time and any applicable shipping fees will be provided at checkout as well.
  4. Delivery Time:
    • The estimated delivery time will depend on the shipping method selected and the destination of the order.
    • Please note that delivery times are estimates and not guaranteed. Factors such as customs clearance, weather conditions, or unforeseen circumstances may cause delays beyond our control.
  5. Order Tracking:
    • Once your order is shipped, you will receive a shipping confirmation email containing a tracking number and instructions on how to track your package.
    • You can also log in to your account on our website and view the order details, including the tracking information.
  6. Shipping Fees:
    • Shipping fees are determined based on the destination, weight, and dimensions of the package, as well as the selected shipping method.
    • Any applicable shipping fees will be calculated and displayed during the checkout process before you finalize your order.
  7. Customs and Import Duties:
    • For international orders, please note that customs duties, taxes, or import fees may apply upon arrival in the destination country.
    • These additional charges, if any, are the responsibility of the recipient and are not included in the product price or shipping fees paid to us.
  8. Shipping Errors or Damages:
    • In the rare event that you receive an incorrect item or if your package arrives damaged, please contact our customer support team immediately.
    • We will work with you to resolve the issue and arrange for the correct item to be sent or a refund/replacement to be provided, as appropriate.
  9. Change of Shipping Address:
    • To ensure accurate delivery, please double-check and verify your shipping address before placing your order.
    • If you need to change the shipping address after placing an order, please contact our customer support team as soon as possible.
    • Please note that we cannot guarantee that address changes can be accommodated once the order is in transit.
  10. Order Cancellation:
  • If you need to cancel your order, please contact our customer support team as soon as possible.
  • We will make every effort to accommodate your request, but once an order has been shipped, it cannot be canceled.

If you have any further questions or need assistance regarding our shipping policy, please feel free to contact our customer support team. We are here to assist you and ensure a smooth shopping experience.

Note: This shipping policy is subject to change without prior notice. Please refer to the shipping policy available on our website at the time of your purchase for the most up-to-date information.